Key Account Manager
Kauffman Engineering, LLC., with locations throughout Mexico and the USA, has an immediate remote opportunity for a Key Account Manager.
Company Summary
Kauffman Engineering, LLC, a privately held, American company is well established since its beginning in 1973. We have grown from a small wiring harness operation into a multi-million-dollar company with a highly respected role as a worldwide supplier of electrical harnesses, lead wires, jumper wires, twisted pair wires, cable assemblies, molded plugs, thermoform plastics, and populated circuit boards.
Job Summary:
A Key Account Manager is responsible for managing select, high-profile customer accounts by delivering personalized, concierge-level experience. This role focuses on nurturing and expanding relationships with existing clients while actively identifying and pursuing new business opportunities. Through strategic engagement, tailored solutions, and proactive support, the Key Account Manager ensures customer satisfaction, drives retention, and contributes to long-term revenue growth.
Essential Duties and Responsibilities:
- Manages a select number of “key” clients that are strategically important and have a high-revenue potential.
- Works closely with internal teams such as Supply Chain, Engineering, Quality and Finance to create tailored solutions that meet client needs.
- Ensure sales accounts meet or exceed annual financial plan objectives.
- Visit customer locations as needed to support the business and maintain good relationships.
- Support program management and new launch activities
- Seeks to expand business and increase profitability from existing key accounts. This can involve upselling and cross-selling, but the focus is on long-term growth rather than short-term transactions.
- Serves as a strategic partner, deeply embedded in the client’s business to understand their long-term goals and working to build mutual long-term success.
- Gather and provide competitive feedback concerning activities within the assigned sales area.
- Contributes strategic sales data and provides valuable input to support the AOP (Annual Operating Plan)
- Lead Problem Solving and/or Continuous Improvement Teams, as required.
- Bachelor’s degree (Business or Engineering concentration preferred) or equivalent field experience
- 5 years technical sales in industrial components
- Effective written and verbal communication
- Team player with a positive attitude and follow-through approach
- Possess a balance of both hunting and farming abilities but greatest emphasis on farming
- Confidence and ability to navigate and advance through ambiguity.
- Industry contacts in one or more markets of (Medical, RV, Truck-Bus, Con-Ag, Mil-Aero, Commercial Equipment or related) and OEM buying procedures.
- Proficiency in MS Office tools
Work Environment:
- Remote work from home.
- Will visit customer factories and internal factories.
- The region is CST or EST time zone.
- Ideal location within 60-mile radius of metropolitan area/ airport.
NOTE: Perform other duties as requested, directed, or assigned
Company Benefits
Our company benefits provide full-time employees with a wide variety of benefits to meet the needs of our diverse workforce. We offer the following benefits: health, dental, and vision insurance, prescription drug benefits, flexible spending accounts, voluntary life insurance, AD&D insurance and a healthy incentive credit. We also provide company paid life insurance and short-term and long-term disability insurance. Paid time off benefits include PTO and 9 paid holidays.
Equal Opportunity Employer
Kauffman is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This employer participates in the E-Verify program.
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